Leanne Robertson - Complete Realty Solutions
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Head Office
P.O. Box 344
Ferny Hills DC 4055
Australia

Ph: 07 3289 4286
Fax: 07 3289 4602
 
 
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Head Office
P.O. Box 344
Ferny Hills DC 4055
Australia

Ph: 07 3289 4286
Fax: 07 3289 4602


http://www.adobe.com/products/acrobat/readstep2.html

Information for Tenants




House For Rent


Tenancy Application

[Tenancy Application Form]

[Rental Enquiry Form]

[Entry Condition Report]   [Exit Condition Report]

[Bond Lodgement] or [Transfer of Bond]


House


Please contact our office OR REFER TO YOUR LEASE FOR EMERGENCY NUMBERS

Click Here for House for Rent


Processing your application


We will endeavour to process this application immediately because we know that you will be waiting for an answer. It is imperative that you do not make an application on a second property anywhere, until you have an answer on this application. The reason for this is simple - should this application be successful then agreement is legally binding -


Congratulations you have found a property!


With this in mind, it is our goal to obtain a definite answer for you within 48 hours of receipt of your application. If the process is slower, it is generally because we have not received all the information requested, or we are waiting on answers from referees or owners. In any event we will keep you posted.


Notification of the Results


You will be notified of the result of your application immediately a decision is made and we have confirmed the lessor's instructions. Please ensure that we have a daytime telephone contact number for you.


Securing your tenancy


Once the application has been approved, you will be required to pay two week's rent, as bond, to secure the property in your name. Please note, this is not a deposit and is non-refundable. It will be credited to The Bond Authority. This payment is required in the office within 48 hours of your notification.
Once this process is complete, you should go ahead and arrange the connection of services to the property from the following companies:
Telephone: All suburbs Telstra 132200
Electricity: All suburbs Energex 131253
Gas: Origin Energy 132461


Signing your Agreements


When you pay your first week's rent, we will confirm an appointment time with you to come into the office and complete the paperwork. Please allow approximately 30 minutes. This is an important appointment and should be completed prior to moving in on the day. All tenants ate to attend the office for this process. You will be given a copy of the tenancy agreement to read before signing. We consider this to be a vital document and want to ensure that you are aware of all your obligations before making a commitment.


Bond and Rent


Prior to moving in you will be required to pay a full bond of 4 times the weekly rental and two week's rent in advance. This is not negotiable. Bond transfers are NOT accepted. Payment of this money must be in cleared funds - Bank cheque only or directly deposited into our trust account. Personal cheques accepted on prior arrangement.


Keys


Keys to the property will not be handed over until all monies are paid in full and the lease signed by all parties.


Insurance


A reminder, that insurance of your personal belongings, is your responsibility. We hope this information is of value to you. If there is anything we can do to make the 'moving in' process for you, please let us know. It is our aim to provide you with any assistance to ensure that your association with this office is an enjoyable one


Payments



Maintenance Request

Phone 07 3289 4286 :: Fax 07 3289 4602 Email leanne@completerealty.com.au

PO Box 344 Ferny Hills DC Qld 4055



Inspection

[Entry Condition Report]

[Exit Condition Report]


Moving

A number of our present and past tenants have made recommendations about Removalists.

[Moving House Checklist]

 Please check our Online Trades Database for a selection.


Cleaning

When living in and or leaving a property, you are obliged to keep it in a reasonable state.  If no cleaning has been undertaken by tenants during occupancy, then it is likely that the cleaning bill will be high when leaving which means that part or all of the tenants bond will be used to cover the cost.

[Cleaning Checklist]

 Please check our Online Trades Database for a selection.

A number of our present and past tenants have made recommendations about professional Cleaners.  Please check our Online Trades Database for a selection.


Carpet Cleaning

Cleaning carpets can be done in two ways:
  • DIY
  • Professional Cleaners
The DIY method is easy if you have time.  The major supermarket chains have carpet steam cleaners for hire.  For the best results,  we recommend the use of professional cleaners.  A number of our present and past tenants have made recommendations about professional Cleaners.  Please check our Online Trades Database for a selection.


Pest Control

Pest Control is essential in all Queensland homes.  There are a number of unwanted pests that will take up residence in your home and can introduce disease or make life uncomfortable at the very least.  Some of these include:
  • Cockroaches
  • Flies
  • Mosquitoes
  • Fleas
  • Silverfish
  • Spiders
  • Ants
  • Termites
  • Rodents
For the best results,  we recommend the use of professional Pest Controllers on a six monthly basis.  A number of our present and past tenants have made recommendations about professional Cleaners.  Please check our Online Trades Database for a selection.


Lawns and gardens

As a tenant you are required to maintain the lawn and gardens to the standard they were at the time you rented the property. Queensland has a great climate that suits an outdoor lifestyle which may include enjoying the occasional barbeque with friends.  If time is a problem, we recommend the use of professional Lawn mowing and gardening services.  A number of our present and past tenants have made recommendations about them.  Please check our Online Trades Database for a selection.


Pool Maintenance

As a tenant you are required to maintain the swimming pool to the standard that it was at the time you rented the property. Queensland has a great climate that suits an outdoor lifestyle which may include enjoying a dip in the pool with friends.  If time is a problem, we recommend the use of professional Pool maintenance services.  A number of our present and past tenants have made recommendations about them.  Please check our Online Trades Database for a selection.




 
 
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