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Information
for Tenants
Please contact our office OR REFER TO YOUR LEASE FOR EMERGENCY NUMBERS
Click Here for House for Rent
We will endeavour to process this application immediately because we
know that you will be waiting for an answer. It is imperative that you
do not make an application on a second property anywhere, until you
have an answer on this application. The reason for this is simple -
should this application be successful then agreement is legally binding
-
With this in mind, it is our goal to obtain a definite answer for you
within 48 hours of receipt of your application. If the process is
slower, it is generally because we have not received all the
information requested, or we are waiting on answers from referees or
owners. In any event we will keep you posted.
You will be notified of the result of your application immediately a
decision is made and we have confirmed the lessor's instructions.
Please ensure that we have a daytime telephone contact number for you.
Once the application has been approved, you will be required to pay two
week's rent, as bond, to secure the property in your name. Please note,
this is not a deposit and is non-refundable. It will be credited to The
Bond Authority. This payment is required in the office within 48 hours
of your notification.
Once this process is complete, you should go ahead and arrange the
connection of services to the property from the following companies:
Telephone: All suburbs Telstra 132200
Electricity: All suburbs Energex 131253
Gas: Origin Energy 132461
When you pay your first week's rent, we will confirm an appointment
time with you to come into the office and complete the paperwork.
Please allow approximately 30 minutes. This is an important appointment
and should be completed prior to moving in on the day. All tenants ate
to attend the office for this process. You will be given a copy of the
tenancy agreement to read before signing. We consider this to be a
vital document and want to ensure that you are aware of all your
obligations before making a commitment.
Prior to moving in you will be required to pay a full bond of 4 times
the weekly rental and two week's rent in advance. This is not
negotiable. Bond transfers are NOT accepted. Payment of this money must
be in cleared funds - Bank cheque only or directly deposited into our
trust account. Personal cheques accepted on prior arrangement.
Keys to the property will not be handed over until all monies are paid
in full and the lease signed by all parties.
A reminder, that insurance of your personal belongings, is your
responsibility. We hope this information is of value to you. If there
is anything we can do to make the 'moving in' process for you, please
let us know. It is our aim to provide you with any assistance to ensure
that your association with this office is an enjoyable one
We accept these convienient
methods for payment of rent.
Direct Credit
BPay
Unfortunately due to security
reasons, we are unable to accept cash or cheque payment.
Please download and complete
this form to
assist us with your payment method choice.
All maintenance requests
(both urgent and non-urgent)
have to be submitted on the maintenance request form. This is
to ensure that
approved requests can be processed quickly. For urgent
requests,
you may complete the Emergency Repair Advice Form or call our office to
obtain immediate assistance, however you
will still be required to complete and sign this form and post or fax
it back to our office.
Phone 07 3289 4286 :: Fax 07 3289 4602
Email leanne@completerealty.com.au
PO Box 344 Ferny Hills DC Qld 4055
Maintenance Request [Maintenance
Request Form]
Emergency Repairs [Emergency
Repair Advice Form]
Please download and complete
this form (or complete our online
form) to
assist us with your maintenance request.
The Entry Condition Report is
completed by both you and the Property Manager
at the time of inspection, just prior to completing the rental
agreement. The Exit Condition Report is completed in the same
manner when you leave the rental property.
Please download and complete
this form to
assist us with your application.
[ Entry Condition Report]
[ Exit Condition Report]
A number of our present and past tenants have made recommendations
about Removalists.
[ Moving
House Checklist]
Please check our Online Trades Database for a selection.
When living in and or leaving a property, you are obliged to keep it
in a reasonable state. If no cleaning has been undertaken by
tenants during occupancy, then it is likely that the cleaning bill will
be high when leaving which means that part or all of the tenants bond
will be used to cover the cost.
[ Cleaning
Checklist]
Please check our Online Trades Database for a selection.
A number of our present and past tenants have made recommendations
about professional Cleaners. Please check our Online Trades
Database for a selection.
Cleaning carpets can be done in two ways:
- DIY
- Professional Cleaners
The DIY method is easy if you have time. The major
supermarket
chains have carpet steam cleaners for hire. For the best
results,
we recommend the use of professional cleaners. A
number of
our present and past tenants have made recommendations about
professional Cleaners. Please check our Online Trades
Database for a selection.
Pest Control is essential in all Queensland homes. There are
a
number of unwanted pests that will take up residence in your home and
can introduce disease or make life uncomfortable at the very least.
Some of these include:
- Cockroaches
- Flies
- Mosquitoes
- Fleas
- Silverfish
- Spiders
- Ants
- Termites
- Rodents
For the best results, we recommend the use of professional
Pest
Controllers on a six monthly basis. A number of our present
and
past tenants have made recommendations about professional Cleaners.
Please check our Online Trades Database for a selection.
As a tenant you are required to maintain the lawn and gardens to the
standard they were at the time you rented the property. Queensland has
a great climate that suits an outdoor lifestyle which may include
enjoying the occasional barbeque with friends. If time is a
problem, we recommend the use of professional Lawn mowing and
gardening services. A number of our present and past tenants
have
made recommendations about them. Please check our Online
Trades Database for a selection.
As a tenant you are required to maintain the swimming pool to the
standard that it was at the time you rented the property. Queensland
has a great climate that suits an outdoor lifestyle which may include
enjoying a dip in the pool with friends. If time is a
problem, we recommend the use of professional Pool maintenance
services. A number of our present and past tenants have made
recommendations about them. Please check our Online Trades
Database for a selection.
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